DELIVERY
Processing times can take up to 10 days from ordering, usually sooner. We always do our best to process your order as soon as possible. Please make sure the address you give us has no spelling mistakes as we cannot be held responsible for orders going astray due to incorrect information.
RETURNS
If the goods are faulty in any way then we will be happy to give you a replacement or fully refund you the price of the goods and pay for any postage expense.
PAYMENT
We always require payment before the goods are despatched, even on larger orders unless agreement is made otherwise with ourselves. Credit and debit card payment on the website are encrypted and processed on behalf of PAYPAL and we do not hold any of your credit or debit card details on file. We also accept cash,cheque and postal orders.
PRIVACY
We do not sell or disclose any of your details to third parties.
COMPLAINTS
If you are not happy or would like to make a complaint then you may do so by contacting us at:
FIRE DESIGNS UK
22 Birch Avenue
Whitburn Sunderland
SR6 7AR
E-MAIL: sales@emergency-t-shirts.com
